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Inspire 2 green light is continuously on

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‎07-07-2025 05:59 - last edited on ‎07-11-2025 09:50 by Fitbit Moderator

‎07-07-2025 05:59 - last edited on ‎07-11-2025 09:50 by Fitbit Moderator

The heartrate green light on my Inspire 2 suddenly is continuously on. I do not mean continuously blinking, but continuously on solid green and drains the battery, that previously lasted several days, in a matter of hours. I have tried changing it from “on wrist” to “clip” but even that does not turn the light off. I am hoping someone can please help me.I have tried restarting, rebooting, unpairing and repairing and nothing has worked.

Can you please help me 

 

Moderator Edit: Clarified subject.

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‎07-07-2025 06:35

‎07-07-2025 06:35

Hi @hfares and welcome to the Community. 

Thank you for your message. I'm sorry to hear that you are experiencing this issue related to the green lights of your Inspire 2. This is not the experience wanted for our customers, and I understand your feelings about it. 

I was able to confirm that you contacted support. In that sense, I suggest you stay in touch with them, as they have more tools to help you find your options.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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