Inspire 2 is constantly vibrating and the screen won't turn on

[Lindseyboller28]

My inspire 2 i got less than a year ago randomly started constantly vibrating one day. I charged it hoping that would fix the problem but it just continues. Now it will work for a few days and the same thing will happen. Disappointing because i am going on vacation tomorrow and wanted to bring it :(.

Moderator Edit: Clarified subject

[alexthecat]

@Lindseyboller28 have you tried restarting it? That's usually the first thing to try when your device starts doing things that you aren't expecting. 

[MarreFitbit · Accepted solution]

Hi there, @Lindseyboller28. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. I understand how you must be feeling. 

As @alexthecat recommended, please restart your Inspire 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[amarullis]

I'm having this same issue.  It started yesterday.  I reset it multiple times, though I never see the smiley face, but it sometimes vibrates like it did on resets in the past so i think it resets.  I also changed the clock face multiple times, but the continuous vibration only stops temporarily and the screen never comes up.