help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 is dead after swimming with it

‎02-21-2025 17:07 - last edited on ‎02-24-2025 10:20 by Fitbit Moderator

‎02-21-2025 17:07 - last edited on ‎02-24-2025 10:20 by Fitbit Moderator

Ive been wearing the Inspire 2 for 2 years and noticed whenever I swim in the pool it goes flat straight away, has trouble connecting to charger without scrubbing the contacts of the fitbit. Last night I swam in the ocean and by the time I got home it fritzed right out, went flat and is now dead. I don't think they are waterproof like they said.

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
2 REPLIES 2

‎02-22-2025 07:20

‎02-22-2025 07:20

@Rebekah90W 

You should post in the Other-Inspire-Trackers forum for better visibility for your question.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer

‎02-24-2025 10:29

In response to gdio53

‎02-24-2025 10:29

Welcome to the community, @Rebekah90W. @gdio53 Thanks for helping our new member.

@Rebekah90W Thanks for sharing your experience with your Inspire 2. Before anything else, I'd like to clarify that your tracker is water-resistant to 50 meters, and it can stand up to the sweatiest of workouts. That being said, may I know if you feel a vibration when pressing the button? If not, please give a try to the following steps and monitor its behavior afterward:

  1. Clean the gold contacts on your tracker and charging cable.
  2. Try a different USB port or a UL-certified wall charger.
  3. Make sure you use the charging cable that came in the box, as well as your device is connected correctly.
  4. Restart your Inspire 2 with the charging cable as described here.
  5. Leave your device plugged into the charging cable for at least 30 minutes.

By the way, I've moved your post to the Other Inspire Trackers board as this is more likely a question and not an idea to see in the future.

Best Answer
0 Votes