Inspire 2 is no longer working

[RiaMaria]

Hello,

My inspire is not working anymore.

Problem with Sleep, Heartbeat and heartbeat in rest.

It is stop syncing or what ever at 27-3-2022

Need help.

Kind regards

Ria

Moderator edit:  updated subject for clarity. 

[AndreaFitbit]

Thanks for getting  back to us @RiaMaria. I'm sorry to hear your Inspire 2 is not working anymore.

Could you please let me know what's exactly happening with your Sleep and heartbeat? I checked and your device is syncing now.

Keep on visiting the forums. 

[DeborahF]

There’s loads of instances of this on the forums Andrea - look yourself. 

Mine is doing this - it’s new (a couple of weeks old maybe) but just stopped tracking any sleep of my current heart rate. I have rebooted my Fitbit and also taken it off the app and reinstalled it - nothing. It’s recording steps & exercise etc.

[AndreaFitbit]

Welcome to the Fitbit Community, @DeborahF. I´m sorry to hear your Inspire 2 stopped tracking your sleep and heart rate. 

I understand how frustrating this could be and noticed that you already got in touch with our Support Team and received assistance. 

Thank you for your comments and feedback.