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Inspire 2 is not syncing my steps to the Fitbit app

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‎01-24-2024 13:24 - last edited on ‎02-05-2024 08:42 by Fitbit Moderator

‎01-24-2024 13:24 - last edited on ‎02-05-2024 08:42 by Fitbit Moderator

The app isn't updating my steps but my Fitbit seems to show the correct amount? 

Moderator Edit: Clarified subject

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‎01-26-2024 09:54

‎01-26-2024 09:54

Hi @LMChap - this is a fault with the new V4 Fitbit App which loses connection. Try restarting the watch and even the phone and sync again. It may fix it temporarily.

Author | ch, passion for improvement.

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‎02-05-2024 08:45

In response to Guy_

‎02-05-2024 08:45

Hi there, @LMChap. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

In addition to the steps provided by @Guy_, I suggest trying the tips and recommendations provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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