Inspire 2 is not tracking any activity or sleep data

[Angipop]

Hi everybody, can you help me? my Inspire 2 is not tracking any activity or heart rate or sleep data

thank you

[JohnnyRow]

Check if you have Heart Rate turned if Settings or if in Clip Mode is Quick Settings, which turns off heart rate.

[Dinny2]

Same problem here. Stopped tracking steps, sleep data, and heart rate on Thursday 8/25/22. 

[Jane.EM]

Yes me too - exactly the same thing and day.

[spitfirebob]

I'm getting the same thing starting on the same date.

I'm using a charge 5 for over a year and it has just stopped recording my hr

[Angipop]

I have exactly the same problem, do you know how to solve it?

[Jane.EM]

More like do Fitbit know how tonsolve it?!

[JohnnyRow]

Curious that with 4 people reporting this, not one has responded to my suggestion.  Wondering if just ignoring it, or checked it and that did not help.

[AngelChac0]

I can't find a clip mode setting in my app and my heart rate is turned on. Last time mine synced was Monday August 22.

[JohnnyRow]

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@AngelChac0 wrote:

I can't find a clip mode setting in my app and my heart rate is turned on. Last time mine synced was Monday August 22.

---

This is different issue from not syncing, but for clip mode:

From Inspire 2 manual (pdf) 

[KevinWSoxFan]

Found the solution, scroll to Settings on Inspire 2 and tap it. Scroll to Reboot and tap/hold it for 3 seconds. Good to go!

[KathSmithFit]

I tried this and it appears to have worked for me too. Thank you!

[Jane.EM]

Yes me too - phew! Thank you.

[CanastaBarb]

Thank you JonnyRow.  This worked!

[KevinWSoxFan]

Upon further review my steps do work but my heart rate does not register, Even after the reboot

[Parigo]

Thanks! Clip mode was the issue! Resolved

[Kersteen]

Thank you this was helpful!

[Notafan1973]

I took your suggestion no change. My watch seems frozen won't sync at all. 

[Mickey3110]

I have reset it both by the clip mode and the setting mod.  Neither one changed anything. 

[Mickey3110]

It didn't change anything by either reset mode.