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Inspire 2 is not tracking my AZM

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‎06-23-2022 12:12 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-23-2022 12:12 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

My Fitbit is not recording active minutes and heart rate.

 

Moderator Edit: Clarified subject

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‎06-24-2022 07:28 - edited ‎11-16-2023 03:19

In response to DanielAHF

‎06-24-2022 07:28 - edited ‎11-16-2023 03:19

Hi there, @danelsie @DanielAHF. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2 devices. @JohnnyRow Thanks for your help!

I've seen the two of you got in touch with our Support Team after posting here. If you still need help or your issue has not been solved, please feel free to contact our team back for further assistance. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎06-23-2022 15:17

‎06-23-2022 15:17

Make sure it is not in Clip Mode, and Heart Rate is On.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-23-2022 17:54

‎06-23-2022 17:54

Not recording active minutes workout 

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‎06-24-2022 07:28 - edited ‎11-16-2023 03:19

In response to DanielAHF

‎06-24-2022 07:28 - edited ‎11-16-2023 03:19

Hi there, @danelsie @DanielAHF. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2 devices. @JohnnyRow Thanks for your help!

I've seen the two of you got in touch with our Support Team after posting here. If you still need help or your issue has not been solved, please feel free to contact our team back for further assistance. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes