help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 is not working properly

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-09-2022 07:01 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

‎08-09-2022 07:01 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

My Fitbit inspire2 of 7 months stopped working. I have been charging it almost every day since last week , turns on for a few minutes and then turns off.   It is now completely dead.   I am really  not happy or impressed with this product. As it’s under one year is it still under manufactures’ warranty?  

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-09-2022 07:20

‎08-09-2022 07:20

Hi there, @Inacin. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from and how you must be feeling. 

 

As a first approach, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

 

Hope that  helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎08-09-2022 07:20

‎08-09-2022 07:20

Hi there, @Inacin. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from and how you must be feeling. 

 

As a first approach, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

 

Hope that  helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-19-2022 06:46

In response to MarreFitbit

‎08-19-2022 06:46

Thank you for your suggestions and I did try all of them.  Unfortunately the Fitbit is still not turning on😟.  
Please let me know if this is still under warranty as someone could have a look at it and fix it for me.   
Thank you for your help.  Inacin 

Best Answer
0 Votes