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Inspire 2 is recording Sleep score extra points

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‎05-13-2023 01:58 - last edited on ‎05-13-2023 11:09 by Fitbit Moderator

‎05-13-2023 01:58 - last edited on ‎05-13-2023 11:09 by Fitbit Moderator

On May 12th I slept for 3 hrs and 12mins and my sleep score was 76. On May 13th I slept for 9 hrs and 12 mins and my sleep score was 79. Only scored 3 extra points for 6 hrs and 7 mins extra sleep. Why such a low score? I’ve got an Inspire 2. 

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3 REPLIES 3

‎05-13-2023 04:08

‎05-13-2023 04:08

Mine isn’t even giving me a score. It’s really weird, it doesn’t even seem to be showing that I have it on. 

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‎05-13-2023 10:12

‎05-13-2023 10:12

I also had a 3.x hr sleep total on May 12, and I know I got at least 6 hours. 

May 13 I slept longer and it is showing no sleep at all. Running Inspire 2 with a Google Pixel 7. App is fully updated and have tried forgetting and repairing. 

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‎06-07-2023 10:29

In response to Sylectra

‎06-07-2023 10:29

Hi @Mistyandfrosty @pj3618 @Sylectra. It's nice to see you around the community.

Thanks for sharing your inquiry regarding Sleep score.

Your overall sleep score is a sum of your individual scores in sleep duration, sleep quality, and restoration, for a total score of up to 100. Most people get a score between 72 and 83. Sleep score ranges are:

  • Excellent: 90-100
  • Good: 80-89
  • Fair: 60-79
  • Poor: Less than 60
Duration: Time asleep and awake How much you slept—the more you sleep, the better your score.
Quality: Deep & REM sleep How much time you spent in deep and REM sleep—the more time you spend in these sleep stages, the better your score.
Restoration: Sleeping heart rate & restlessness How relaxed you were during sleep—a high sleeping heart rate or too much tossing and turning lowers your score.

In order to see your sleep score you must see sleep stages. 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

Make sure that you've also tried the restart procedure described here and check if you continue to experience the same inconvenience.

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