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Inspire 2 is stuck on water lock

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‎12-01-2023 06:40 - last edited on ‎12-03-2023 03:53 by Fitbit Moderator

‎12-01-2023 06:40 - last edited on ‎12-03-2023 03:53 by Fitbit Moderator

I can unlock it by strong double tap., but it reverts back after a few mins. I have never showered,swam or washed dishes with it on. I do not know what  I can do to get it back to normat.

Moderator Edit: Clarified subject

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‎12-02-2023 09:51

‎12-02-2023 09:51

@MagMbg have you tried restarting your Fitbit? (Click here for instructions)  That's usually the first thing I try when I encounter unexpected behavior from my device. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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‎12-05-2023 00:30

‎12-05-2023 00:30

Thanks Marre, but have tried the restart without success 

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