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Inspire 2 isn't syncing my data to the Fitbit app

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‎04-10-2023 07:44 - last edited on ‎04-11-2023 11:24 by Fitbit Moderator

‎04-10-2023 07:44 - last edited on ‎04-11-2023 11:24 by Fitbit Moderator

Hello,

I have had my device for over a year now and all has been set up and working fine. It still records my daily exercise etc. but nothing is appearing in the tracking sections (sleep, exercise etc.) since Feb 22nd (so over a month). I have tried re-syncing, updating the app, turning off/on Bluetooth and the phone, stopping/restarting the app but nothing is working. 

Please can you help? Thanks.

Colin

 

Moderator Edit: Clarified subject

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‎04-11-2023 11:26 - edited ‎06-19-2023 04:48

‎04-11-2023 11:26 - edited ‎06-19-2023 04:48

Hi there, @colintoovey. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I hope we can solve your issue soon. 

Maria | Community Moderator, Fitbit


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