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Inspire 2 isn't working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2022 17:50 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎10-20-2022 17:50 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

Everything was great with my Inspire 2 and my Kindle Fire until August 26.  Since that day, I have not been able to open the Fitbit app.  I have deleted and reinstalled the app and that did nothing.  I have force stopped the app and that did nothing.  I cannot pair with the Inspire on my Bluetooth any longer.  Does anyone else know anything I can do to get everything working together again?  Was there some type of upgrade that went bad?  This has been so frustrating.  Thank you.

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4 REPLIES 4

‎10-20-2022 18:05

‎10-20-2022 18:05

Hi @GStinson  this article, click to read, tells which devices are compatible with the Fitbit app. Amazon Fire's operating system is not a true Android, but is a version of it. A change this month means no computer can use the Fitbit Connect App. I'm not sure it can be done on your tablet anymore. I'll ask a Fitbit Moderator to stop by to address this for us.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-20-2022 18:17

In response to Odyssey13

‎10-20-2022 18:17

My daughter has an older Kindle and the Flex 2 and has had no problems.  Both of mine are newer devices.  Thank you for you reply.

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‎10-22-2022 06:23

In response to Odyssey13

‎10-22-2022 06:23

Can you please attach the article?  Thank you!

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‎10-22-2022 07:14

In response to GStinson

‎10-22-2022 07:14

I'm sorry for not including it. here it is https://www.fitbit.com/global/us/technology/compatible-devices 

Stepping in the U.S.A. since September 2013. Android 14

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