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Inspire 2 - might be stuck on water lock

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‎09-20-2022 11:56 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎09-20-2022 11:56 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

My inspire 2 has stopped working think its water locked 

 

Moderator edit:  updated subject for clarity

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‎09-20-2022 19:14 - last edited on ‎06-20-2023 08:14 by Fitbit Moderator

‎09-20-2022 19:14 - last edited on ‎06-20-2023 08:14 by Fitbit Moderator

@WAWAFEET1 , A warm welcome to the Community ! Thank you for your message.

If the water lock is on on the Inspire 2,  tap firmly your screen twice to deactivate it. 

Or if needed try to restart your Inspire 2

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  3. Press and hold the button or buttons on your tracker for 5 seconds.
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎09-23-2022 19:53

In response to JuanFitbit

‎09-23-2022 19:53

My fitbit does not vibrate after reboot, I get the smile.

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‎09-25-2022 18:20 - last edited on ‎06-20-2023 08:18 by Fitbit Moderator

In response to makto

‎09-25-2022 18:20 - last edited on ‎06-20-2023 08:18 by Fitbit Moderator

@makto , A warm welcome to the Community! Thank you for describing what happens after the restart. 

The smiley shows that the restart was successfully. 

What do you see on the screen when you firmly double-tap the middle of the screen with your finger? If you don't see "Unlocked" appear on screen, try tapping harder?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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