Inspire 2 mistakes reading as sleep and lots of false steps

[NicoNico22]

I just got an inspire 2 and so far have been extremely disappointed. Both nights I've used it, it has logged the time I've spent reading before bed as sleep. It also records parts of sleep as steps and records driving as steps as well. I've woken up to 39 steps today and 87 yesterday. Yesterday a full 1/3 of my logged steps were just from twenty minutes of driving. I tried clearing the data but no help. Is there anything else I could try before I return it? 

[Julia_G]

Hi, @NicoNico22 , it is completely normal for a few steps (certainly up to 100 or a little more) to be recorded during sleep.  This is actually useful information.  It usually means that you were doing some tossing and turning during the night.  

 My Fitbit does indeed record time spent in bed reading or watching TV or browsing the nternet as part of my sleep hours - however it usually records it as “awake” time.  I have never worked out how it knows I have gone to bed, but it does.  However, it also does seem to know that I am not asleep - I guess because it can detect my breathing rate and my heartrate, which both change when you are really asleep.  Are you seeing something similar?  Or maybe you relax so much while you are reading that it “thinks” you are actually lightly asleep?

The driving issue is, I agree, more annoying.  There are a couple of techniques for fixing this.  You could plug your Fitbit into your car charger and charge it while you are driving.  It won’t record steps while charging.

You could also take it off and tuck it in a hip or chest pocket - anywhere where it is close to your core, as it is also unlikely to detect steps when worn this way while driving.

Anther solution is to log “driving” as an exercise.  Fitbit created the “driving” category in order to fix this known issue (it can happen especially if you are driving on bumpy, rural, or unsaved roads).  The “driving” log will erase (actually suppress) all steps recorded during that time.

To log driving go to the exercise section of your app, and near the top you will see the “log” option.  Type “driving” in the search box - it should appear automatically as you begin to type - and log the times when you were driving.  The steps will be gone!  If you make a mistake you can delete the driving log and the steps will come back.  

The downside of doing it this way is that driving will appear on the exercise log and you will get exercise credit for it.  It is definitely not ideal, but this is the way Fitbit decided to deal with it.

I hope this helps!  Please post again if anything is unclear.  There is always someone here to help.  Welcome to the forums!

[NicoNico22]

It records a lot of awake time but it records a lot of deep sleep time during my reading as well. When I manually fix the sleep times the graph becomes entirely useless. I bought it mostly for sleep tracking so that issue is enough to make it useless for me.

For the driving I'm on a moped and the roads are very smooth. It's only 15 minutes to get to work but it logs hundreds of steps. My arm is the least mobile place since it's on the brake handle at all times.

If this is just how it works I'll just return it. I didn't have any issue with phantom steps when I had a mi band so I expected more from fitbit.