Inspire 2 - my thoughts about Google taking over Fitbit

[mcautillo]

Now it no longer syncs with my android phone and trying to follow reset and settings is impossible.  Google should spend less time trying to upsell Fitbit services and concentrate on fixing these stupid glitches.  Not happy with Fitbit and will ultimately look to go elsewhere to a supplier that cares more about providing a good service and follow up than to increase revenue.

Modertor's action: Clarified subject

[LZeeW]

Hello @mcautillo and welcome to the Community.  Fitbit experienced a major outage yesterday and this might explain your experience.  Can you sync today?

[ManuFitbit]

Welcome to the community @mcautillo. 

Thank you for taking the time to share the information regarding your Inspire 2.

I apologize for the experience and for any inconvenience caused and thank you very much for the feedback. Please note that our team is always working to enhance your experience and your feedback is a big part of that process.

As mentioned by @LZeeW, I'd like to know if you are still having issues while trying to sync? 

If so, please try to follow the steps listed in this help article: Why won't my Fitbit device sync?

Thanks for your support @LZeeW. 

[TikiJoe]

Hey David, I'm also having problems with adding my Gmail account.  I was asked to set up "delete options" for my data. I never wanted to delete any data. So I randomly chose 1 week. Now, all my data is gone! I don't want it gone.