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Inspire 2 not counting sleep hours

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‎08-28-2023 14:42 - last edited on ‎01-28-2024 09:27 by Fitbit Moderator

‎08-28-2023 14:42 - last edited on ‎01-28-2024 09:27 by Fitbit Moderator

My first inspire 2 was sent back due to this same issue, this is very frustrating. I have gone through all the recommended fixes to no avail. 

 

Moderator Edit: Updated label

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‎09-05-2023 15:51

‎09-05-2023 15:51

Welcome to the community @Coull.

Thank you for sharing the details regarding the inconvenience with your Inspire 2, and for letting me know that you tried the tips suggested in the forums.

I've been informed that you already contacted the Customer Support team for further assistance with this. I'd invite you to keep in contact with them as they already have your information recorded.

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