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Inspire 2 not receiving messages

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I've recently got a new phone, a Samsung Galaxy A14.

For some reason I am now not receiving my messages on my watch.

I've updated everything on my phone and it all appears to be okay. It syncs with my phone and is showing all other information, just not messages. 

Help! 

 

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Hi @Blackledgebear. A warm welcome to the community forums.

Thank you for taking the time to share your inquiry regarding your Inspire 2.

While I was reviewing your information, I've been informed that you already contacted the Customer Support team for further assistance with this.Seems like they provided you a case number.  In this case, they will let you know how to proceed. Please, take a look at your inbox and keep in contact with them.  

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