help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 - not recording cycling

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-12-2022 05:04 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎10-12-2022 05:04 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

New Inspire 2 cost £50 but so disappointing. Does not record properly. Just did 9km cycle ride and it says I went 4.45km! 

Very difficult to get it to Start and Finish as well

Difficult to see screen also

Should I send it back?

If yes, how?

 

Moderator edit:  updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-12-2022 08:29

‎10-12-2022 08:29

Hello @oiuoiu are you using the manual start for cycling. Checking for a gps lock? 

How close does the map match the course you rode? 

 

How do I track my activity with my Fitbit device?

Best Answer

‎10-12-2022 18:56

In response to Rich_Laue

‎10-12-2022 18:56

@Rich_Laue , Thank you for the info and link shared. 

 

@oiuoiu , A warm welcome to the Community! Thank you for your message. 

 

How are you recording your cycling tours? Do you let the Inspire 2 autodetect them or do you start them over the activity  app on the tracker?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes