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Inspire 2 not responding, stuck on a date 6 months old

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‎06-26-2022 01:43 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-26-2022 01:43 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

My Fitbit inspire two is not responding to any updates, it is stuck on a date six months old and I can’t get any joy from the chat in customer service. I’ve been trying for nearly 2 hours now and no one seems to be able to help

 

Moderator edit: updated subject for clarity

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‎06-28-2022 17:57

‎06-28-2022 17:57

Welcome to the Fitbit Community, @CherNe.

 

Thank you for informing us about the issues you experienced with your Fitbit Inspire 2 and for the troubleshooting steps you’ve performed.

 

If after following the instructions provided by Customer Support you continue having difficulties with your Tracker, please let them know in order to get further assistance. I'm pretty sure they will do their best to provide a high level of support.

 

Have a nice day.

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