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Inspire 2 not syncing, and I tried all previous advice

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‎04-11-2023 20:39

‎04-11-2023 20:39

My Inspire 2 will not sync.  I have tried turning off and on Bluetooth.  I have tried resetting the Inspire 2.  I have made sure I have the latest IOS download on my IPhone 12.  I tried forgetting my Inspire device.  I removed the Inspire from the Fitbit mobile app.  Now it will not let me add my inspire to my Fitbit mobile app.  I click add new device.  I follow the instructions and the device is found.  I enter the 4 digit code.  Then it just says on my Inspire to Download the mobile app.  I have the mobile app downloaded and have literally used it to enter the 4 digit code.  It does not appear on my Bluetooth devices and is not listed on my Fitbit app as a device.

what do I need to do?

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‎04-12-2023 10:40 - edited ‎04-12-2023 10:49

‎04-12-2023 10:40 - edited ‎04-12-2023 10:49

Welcome to the Fitbit Community @edinx023 

 

Thank you for all the troubleshooting steps performed in order to get synced your Inspire 2.

 

I'd like to know if you are still experiencing the issue. Before considering other options you can follow the steps enlisted here. Beside the steps provided in there, please check these steps.

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