Hi there, @Teimi. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. I understand how you must be feeling.
Your Inspire 2 need to track heart rate data in order to show sleep details. Please confirm that you've tried this: Why don't I see my heart rate on my Fitbit device?
I'd also recommend considering the following in order to get sleep stages:
- If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
- If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
- If you slept for less than 3 hours.
- If your device’s battery is critically low.
Hope that helps.
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