06-02-2022
15:04
- last edited on
12-18-2022
22:19
by
MatthewFitbit
06-02-2022
15:04
- last edited on
12-18-2022
22:19
by
MatthewFitbit
My Inspire 2 is not recording info, how do I fix it? Heart rate buttons are on.
Moderator Edit: Clarified subject
06-02-2022 18:32
06-02-2022 18:32
Hello @CorCo3
Have you tried turning the HR off, sync your Inspire 2 then turn your HR back on and sync again. If the problem persist you can try restarting your Inspire 2 to see if that helps: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
I hope this helps. Keep me posted.
06-02-2022 19:22
06-02-2022 19:22
06-03-2022 04:07
06-03-2022 04:07
Hello again @CorCo3
Let me know how it goes. On another note if the Inspire 2 is set to "On Clip" mode the heart-rate tracking along with other features will turned off. The "On Clip" and "On Wrist" features will be found in the "Quick Settings". To access them press and hold the buttons on Inspire 2 and tap those settings to adjust them to “On Wrist”.
😃 Please keep me posted
06-03-2022 04:45
06-03-2022 04:45
06-03-2022 04:53
06-03-2022 04:53
That’s great news @CorCo3 😃 I hope you get your new Fitbit soon and your off and running again.
06-03-2022 14:15
06-03-2022 14:15