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Inspire 2 not tracking skin temperature

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‎03-25-2022 03:51 - last edited on ‎12-18-2022 22:39 by Fitbit Moderator

‎03-25-2022 03:51 - last edited on ‎12-18-2022 22:39 by Fitbit Moderator

This feature has been working fine and all of a sudden a few days ago it quit tracking temperature. All other features seem to be working. App and watch are up to date, I've logged out of the app and back in, I've rebooted the phone. Nothing has changed with how tight the watch is against my skin.

 

Seems like I'm not the only one who's inspire 2 had some features break a few days ago.

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22 REPLIES 22

‎03-29-2022 14:46

In response to SunsetRunner

‎03-29-2022 14:46

Hi everyone.

 

Thanks for your continued reports and feedback, as well as the steps tried on your own. While I'm glad some of you're getting the skin temperature correctly, I'm sorry this isn't the case for others. Let me share that our team is aware of this situation and they're working to get this fixed soon. Your patience is truly appreciated and rest assured I'll keep them informed of the impact to you and other members. Once I have more details, I'll update this thread.

 

By the way, I've moved some of your posts to keep the forums organized.

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‎09-16-2022 11:54

In response to YojanaFitbit

‎09-16-2022 11:54

Do I need to be premium to my body temperature, breathing rate and heart rate? 
Thank you 

Bianca

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‎09-16-2022 11:54

In response to biancaazambuja

‎09-16-2022 11:54

Do I need to be premium to *SEE* my body temperature, breathing rate and heart rate? 
Thank you 

Bianca

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