Inspire 2 not working with mobile app

[tamaranth]

I've been using the Inspire 2 since February 2022, without any problems. In the last week it hasn't been syncing properly with the mobile app. (It does seem to have synced with the central database, except my sleep patterns -- sleep tracking is a major reason I picked the Inspire 2.)

I followed all the advice here about resetting the Fitbit device, uninstalling and reinstalling the app etc. Now it won't pair at all. I've spent hours trying to fix this and am on the point of giving up and buying a different tracker. 

Any advice?

[SunsetRunner · Accepted solution]

I think it is defective. My brother has the same problem. He can rarely sync it. Fitbit might give you a partial refund if you notify them about your issues. I would say just to get a different tracker that isn't a Fitbit. Sorry for your problems with the Inspire 2.

This article might help if you haven't checked it out: https://help.fitbit.com/articles/en_US/Help_article/1866.htm

[coco601]

Mine is doing the same....