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Inspire 2 recording sleep before 3am

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My Inspire 2 only starts recording my sleep at 3am even though I go to bed and sleep at 10pm.. I have tried it on both wrists and it's nice and snug. Help please!

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Apologies I meant NOT recording

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It's good to see you participating in the community @Ali_coombs.

Thank you for sharing the details regarding your Inspire 2. I'm sorry to know the difficulty experienced.

There are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
  • If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
  • If your device’s battery is critically low.

If you haven't done so already, please try to complete a restart procedure following the steps listed here.

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