Inspire 2 screen doesn't turn on when I flip the wrist

[Fay_Patricia]

I used to have a charge 2 and I could just flip my wrist and the screen would come on automatically so I could see the time. The inspire 2 doesn't do this, and I can't find anything in the settings that may enable it. Is there a way to do it? If I want to see the time on my Inspire 2 I have to tap the screen, and sometimes it still doesn't work, I have to tap several times, or even squeeze the sides. It's such a simple thing but it's driving me nuts! Can anyone help? Thanks.

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the community forums @Fay_Patricia.Thanks for the details regarding your Inspire 2.

Before considering other aspects, please make sure to turn on the screen wake feature. When you set screen wake to Button & motion, the screen turns on each time you turn your wrist. 

If you already have the screen wake turned on but it is not working properly, please complete a restart.

[Fay_Patricia]

Hi,

Thank you so much! I was looking for a setting to do it in the app, not the
actual Fitbit!

Kind regards, Fay

[ManuFitbit]

Thanks for being back @Fay_Patricia and the feedback.

I hope your screen is working properly now.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

[Fay_Patricia]

Hi,

Yes it does, thank you.

I don't have much spare time so I may not contribute much, but yes I'd like
to join the Discussion board, thanks. How do I do this?!

Kind regards, Fay

[ManuFitbit]

Hi @Fay_Patricia. Thanks for being here again and your interest in participating in the community.

Sorry, just clarifying, I was talking about our Health & Wellness board.

When you are available and if you want, take a look at it. 🙂