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Inspire 2 screen is too dim

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‎08-01-2023 05:18 - last edited on ‎08-02-2023 07:45 by Fitbit Moderator

‎08-01-2023 05:18 - last edited on ‎08-02-2023 07:45 by Fitbit Moderator

Hey all, my inspire 2 has not been used in a while. I fully charged it but the display is slowly dimming and I can barely read it. I found the dim/bright on/off in the settings, made sure it was set right but to no avail it is still dimming as I type this. I cannot find anything on the interweb on this issue. Please if somebody knows something about it and could possibly help, I sure would appreciate it.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-01-2023 20:14

‎08-01-2023 20:14

Hi @nike9577 sometimes as the battery ages, the screen does seem to get quite dim. It happened to my Alta HR, the series before your Inspire 2. Mostly the suggestions by support is to try and change the clock face and to restart it several times. Other than that, there's not much else you can do. if it was still under warranty, you could reach out to support for your options.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-02-2023 10:09 - edited ‎08-02-2023 10:09

In response to Odyssey13

‎08-02-2023 10:09 - edited ‎08-02-2023 10:09

Welcome to the forums @nike9577.

Thanks for sharing the inquiry regarding your Inspire 2. 

Thanks to @Odyssey13 for the accurate information provided. Please take it in consideration.

Also, check that Dim Screen is turned off in the Settings app and make sure that Sleep mode is turned off in quick settings and in the Settings app. For full instructions check out this article.

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