Inspire 2 screen keep blinking and looks slanted

[Zhiying88]

Hi all, my fitbit HR went haywire and it is experiencing fizzy screen. Keep blinking and the display is slanted, not aligned. How to solve it and anyone has any knowledge what happened?

this happened after i charged yesterday and i tried restarting a few times, but to no avail. After a night rest, the issue persisted.

Moderator Edit: Clarified subject

[SunsetRunner]

Have you tried changing the clock face @Zhiying88? It’s worth a shot. I’ve seen changes the clock face correct screen issues in other threads

😉 Hopefully it will help you too. Let me know

[Zhiying88]

Hi, i tried. Thanks for the suggestion! Unfortunately, the issue persisted…

[SunsetRunner · Accepted solution]

Gosh I’m so sorry @Zhiying88 that restarting or changing the clock face didn’t resolve things. My only other suggestion would be to call Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US. I find calling them directly or using live chat as the best option to contact them. 
I do hope you get this sorted out quickly 

[Zhiying88]

Thanks for your help!!! Yup, have contacted them. Seems like a bug issue to me. Hope it gets resolved soon

[SunsetRunner]

That’s awesome @Zhiying88 😉 Finders crossed you’ll be up and running soon. Enjoy the rest of your weekend.