Inspire 2 screen stopped working after using water lock

[ola]

My Fitbit inspire 2. The screen has stopped responding since I put the water lock on

Moderator Edit: Clarified subject

[SteveH]

I think that's the whole idea. We put water lock on to avoid false screen interactions. As it says in the manual:

"Turn on the water lock setting when you're in water, for
example showering or swimming, to prevent the
buttons on your tracker from activating. When water
lock is on, your screen and buttons are locked.
Notifications and alarms still appear on your tracker,
but you must unlock your screen to interact with them."

[MarreFitbit · Accepted solution]

Hi there, @ola. Welcome to the Community Forums. 

Please take into consideration the information shared by @SteveH as this is the way that water lock works. If you want to turn off this feature, please firmly double-tap the middle of the screen with your finger. If you don't see "Unlocked" appear on screen, try tapping harder. Turning off this feature uses the accelerometer in your device, which takes more force to activate. For more information, see What's the water lock setting on my Fitbit device?