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Inspire 2 screen stuck on message "clear error go to the Fitbit app and try another device"

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‎07-28-2023 21:04 - last edited on ‎07-29-2023 11:05 by Fitbit Moderator

‎07-28-2023 21:04 - last edited on ‎07-29-2023 11:05 by Fitbit Moderator

My inspire 2 screen is showing a message that says " clear error go to the fitbit app and try another device" and it's showing the time so how do I fix my screen.

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‎07-29-2023 11:06

‎07-29-2023 11:06

Hi there, @Pooch69Scorpio. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-29-2023 11:06

‎07-29-2023 11:06

Hi there, @Pooch69Scorpio. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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