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Inspire 2 screen to dim

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I bought two inspire 2s. My wife’s one has a nice bright screen. Mine is very dim and difficult to see when outdoors. In fact it’s useless to me. I have to rely on the app for information. Is there a way to make the screen brighter?

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52 REPLIES 52
Yeah, they sent me a discount code too. But I would rather have a
replacement since it sounds like a general issue with the fitbit inspire 2
in general based on various posts.
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Ok, so now I'm seeing it's a common issue with this version. So now what? Do I have to buy a new Fitbit or will it be replaced?

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It seems like you would have to buy a new one. That's what they keep saying
to me, even though my warranty just expired 7/2022. It's annoying and
disappointing.
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Same here -- I think it's time to switch brands. I'll be looking so if anyone has any recommendations LMK.

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Holding both sides makes no difference. Can't see anything unless I plug it in.

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I went through Chat too but it was a nightmare as I can't see anything to follow the instructions. Eventually they just cut me off!

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Well it worked perfectly when it was purchased. Not even a year and you can barely see even indoors.

 

Auto dim and sleep off

 

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Impossible to do. I can't see anything on the screen to switch off!

I can feel the vibration but there's nothing to see.

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Hi, my sister and I are having the same dim screen issues. For some reason I can not get into the quick settings. All I see under mine is the Water Lock setting. I tried looking for step by step instructions in the manual but couldn't find anything.

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They don't seem to have a solution, and don't care much. They offered me a small discount on a new fitbit. Frankly, I'm not impressed and don't want to pay more to this company that I no longer trust.

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Mine too. It's become impossible to use. I'm so disappointed in the product and even more disapointed in the company's responses

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Sadly I think there's a real problem with this Fitbit which they're just
ignoring.
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Thank you! This worked for me!! 

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Mine does not work even if the lights were off. So stop saying that it cannot be seen in daylight!

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Fitbit does not seem to help as it seems to be a problem with the watch itself. I can hardly see the time on mine. I have doene everything that I was asked to do many, many times. So don't expect any help from the manufacturer.

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I have the same problem and no help from Fitbit.

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Common problem with Fitbit it seems and they cannot fix it!!

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I will not buy a Fitbit again as they don't seem to do anything about it!!

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I contacted Fitbit customer service directly . Not sure of warranties etc elsewhere, but  I'm in Australia.

 

I was offered a full replacement of my Inspire 2 or 50% off and upgrade to other Fitbit.

 

Good outcome

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Sorry but you don't know what you are talking about.  I have the same problem.  It started a week or so ago.  I am trying to read the screen INSIDE in dim lighting and hardly can see it.  As I turn Dim Screen on and off there is NO change in brightness.  As I see it Fitbit has a pronblem and there so calle tech support doesn't have a clue.

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