Inspire 2 screen went blank

[gentlestrokes]

Fitbit fully charged, but no display of time of day.  This occasionally happens and magically returns to normal function. Today it is not!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @gentlestrokes. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from. 

Please restart your Inspire 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[jbesaw]

Hi @MarreFitbit,

I have the same problem with my Inspire 2. I've tried restarting multiple times (I do get a smiley face, but then the screen goes black and stays black), I have also tried changing the clock face many times (it shows the loading bar and then the screen goes black and stays black). What should I do now?

Best

Jess

[boogachamp]

I also have this problem

[TheReal]

I found out that changing the clock display setting, per the manual’s instructions, fixed the problem.
It took me awhile to find the setting for doing that, though. You have to go to the fitbit logo on the app. And, it is in one of the settings. unfortunately, I can’t remember which one.
Good luck.

Sent from my iPhone

[TheReal]

I fixed this by following the moderator’s online instructions below.  I touched the fitbit logo in the app and went to change the clock face display. My screen came back!

Unfortunately I cannot remember which category I went to in doing this. Good luck.  

[TheReal]

Thanks! Totally fixed my problem. 
Lydia