Inspire 2 screen won't turn on

[golferellis]

My phone is charging, my app is working but face is blank.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @golferellis, welcome to our Fitbit Community. Regarding the screen issue that your Inspire 2 has experienced, I'd like you to restart it as described in this help article. After this, try changing the clock face to one developed by Fitbit and see if the screen works properly.

Keep me posted on the outcome.

[golferellis]

Thank you.

Unfortunately I've tried to switch my fit bit off, can hear the click ( the screen is blank) and then  followed the steps you advised but still no change.

[JuanJoFitbit]

Hi @golferellis, thank you for getting back and trying the recommended troubleshooting steps.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

I'll be around if any question arises.

[BartVA]

No, the best way is to throw your Inspire 2 in the trash and shell out a hundred bucks for a new Inspire 3 (which will probably end up doing the same stupid thing)