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Inspire 2 screen won't turn on

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‎01-19-2022 20:43 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

‎01-19-2022 20:43 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

Last week the battery suddenly drained in a day. After charging it, the tap functions stopped working on the screen. I ignored it because at least I could still see the time, and I could access all my fitness data just fine on the app. Now today I can’t get the screen to light up at all. Please help.

 

Moderator Edit: Clarified subject

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‎01-22-2022 07:31 - edited ‎11-13-2023 11:01

‎01-22-2022 07:31 - edited ‎11-13-2023 11:01

Hi there, @snflwr28. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions regarding the outcome of your case, please feel free to contact our team back so they can continue assisting you.

Have a great day! 

Maria | Community Moderator, Fitbit


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‎01-22-2022 13:35

‎01-22-2022 13:35

Me too

 

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