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Inspire 2 screen won't turn on

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‎01-30-2022 13:57 - last edited on ‎12-18-2022 22:54 by Fitbit Moderator

‎01-30-2022 13:57 - last edited on ‎12-18-2022 22:54 by Fitbit Moderator

I have already tried to restart the fitbit, the smiley face appears on the screen but then it turns black again. I tried changing the clock and it is still black. The fitbit does vibrate but I can see nothing on the screen

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‎02-01-2022 06:22

‎02-01-2022 06:22

Hi, welcome to the Fitbit Community forums, @Adalena. 

 

I appreciate all the information that you've shared about the inconvenience you've been having with your Inspire 2 and for confirming that you already tried a few troubleshooting steps. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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