Inspire 2 stopped charging

[Momsenft]

It’s not the cable it’s the inspire 2! So I had to buy another one and  before two years it happened again! I’m done with the Fitbit. To bad I really liked how easy it was to use but I can’t buy a new one every two years,

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Momsenft. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 2 has stopped charging, I understand your concern as this has happened twice. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.  Thanks in advance! 

[Brad13y]

From my experience,  it is a physical issue with the connection between the charging cord and the inspire 2. I've been able to clean the contacts and use an elastic type strap and get it to charge about 80% of the time. In my opinion, it's a design flaw as I count the number of times I've a similar post. I have not given up on fitbit, just this particular model. 

[SanBry]

I've had the same problem.  I will no longer purchase a FitBit device.