Inspire 2 stopped consistently recording sleep data and health metrics

[Chileverde]

I have had an Inspire 2 for over 3 months. It consistently recorded sleep data and health metrics until a few weeks ago. Now, most mornings when I wake up and sync my Fitbit to the app, it does not show any sleep data and the health metrics all read "no data in the past 24 hours."

Some initial troubleshooting:

• Heart rate tracking is on, and seems to be working fine - I can see a graph of my heart rate from the overnight hours
• I am wearing the Fitbit on the same tightness as I have since I got it (snug but not tight)
• There have been no changes in my sleep habits

Here are some screenshots showing the issue, including 90-day views of health metrics showing that I was getting consistent daily data until the past few weeks where it becomes intermittent.

[Chileverde]

I added captions to all these screenshots with a lot more detailed info but they're not showing up. 😕

[lflynn77]

I used to have all of that information but nothing will show now except calories burned.