11-18-2024
03:38
- last edited on
11-18-2024
08:31
by
EstuardoFitbit
11-18-2024
03:38
- last edited on
11-18-2024
08:31
by
EstuardoFitbit
My Inspire 2 has stopped syncing with the mobile app. This happened 4 weeks ago. I contacted support and they said it was dcue to an update that Fitbit had put out that had a bug in it. I was told that my watch would be working again soon. The time is broken on the watch as when I was trying to sync the time lagged. I cannot update the time.
I have asked FitBit when it will be fixed and I have had no answerr. I asked if they will offer me some compensation as my Inspire 2 was working fine until THEY BROKE IT and have been told there is no compensation.
So basically Fitbit break your stuff and then do not fix it, and do not replace it. DO NOT BUY THEIR PRODUCTS.
11-18-2024 08:28
11-18-2024 08:28
Hi @CLWig you check for a new app update? It has been updated a few times in the past month.
11-18-2024 09:11
11-18-2024 09:11
Yes. It was an update which caused the crash. I was told there would be a new update to fix my Fitbit but no updates yet. I have zero confidence that it will work again.