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Inspire 2 stopped tracking my data after the update

‎05-05-2025 00:38 - last edited Tuesday by Fitbit Moderator

‎05-05-2025 00:38 - last edited Tuesday by Fitbit Moderator

After doing an update yesterday I now have no data showing neither on the tracker or app, please advise. Inspire 2. 

Moderator Edit: Clarified subject

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Tuesday

Tuesday

Hi there, @PG67. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 2 has stopped tracking your data after the update. I understand your concern, I will do my best to help you with this!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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