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Inspire 2 stopped tracking my sleep data

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‎04-06-2023 02:09 - last edited on ‎04-06-2023 05:34 by Fitbit Moderator

‎04-06-2023 02:09 - last edited on ‎04-06-2023 05:34 by Fitbit Moderator

I've already contacted customer support which hasn't been helpful. My Fitbit Inspire 2 isn't displaying my sleep data on the watch itself. Ive reset, gone through troubleshooting with staff, asked to hard reset and now the option to track sleep on the watch has disappeared completely. I've checked my settings and it should be working. But isn't unfortunately.  It's only a few months old.

 

Hoping someone has found a fix for this ongoing issue. 

 

 

Moderator Edit: Clarified subject

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‎04-06-2023 05:37 - edited ‎06-19-2023 05:15

‎04-06-2023 05:37 - edited ‎06-19-2023 05:15

Hi there, @doggiesfan. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Maria | Community Moderator, Fitbit


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