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Inspire 2 stopped tracking my steps when I close to reach my goal

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I have my goal set to 10k steps and almost every single time i get within 200 steps of my goal, it stops counting. I'll have it stuck at 9888 no matter what I do.

Whether I'm running, walking, swinging my arms, whatever, it's like it freezes when it knows I'm close. I've tried having it fully charged, resetting, re-installing my device... everything. I also just generally notice a lot of times it simply won't count steps. I've tried adjusting the band, too. What gives?

Moderator Edit: Clarified subject

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