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Inspire 2 stopped working after getting wet

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‎02-13-2023 08:20 - last edited on ‎02-14-2023 07:22 by Fitbit Moderator

‎02-13-2023 08:20 - last edited on ‎02-14-2023 07:22 by Fitbit Moderator

Wore my Inspire 2 in the pool for about 1/2 hr.  When I got out the face did all kinds of funny things.  I dried it off - and the screen was blank.  Have tried recharging and restarting - still blank.  Is it dead?  Did I kill it?

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-13-2023 08:24

‎02-13-2023 08:24

Hi @jatini  see page 48 of the user manual. There may be some residual moisture in the Inspire 2. Try putting it in a dry bowl of rice for a day or two. Then clean all contact points and try to charge and reset it. If it doesn't spring back to life, get with customer support if you're under warranty.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-13-2023 08:41

In response to Odyssey13

‎02-13-2023 08:41

Thanks - it's actually been drying out for over a month and no longer under warranty.  guess contacting customer support won't hurt though.

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‎02-13-2023 08:49

In response to jatini

‎02-13-2023 08:49

It's possible charging it with moisture in it fried the battery. Support can tell you if there are any available options.

Stepping in the U.S.A. since September 2013. Android 14

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