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Inspire 2 stopped working after using water lock

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‎03-28-2022 05:11 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

‎03-28-2022 05:11 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

Ive bene using it for a day, everything was fine until this morning. I water locked it and when i checked it it was black. It won’t sync in the app but it is connected to my phone through bluetooth. What should i do?

 

Moderator Edit: Clarified subject

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‎03-29-2022 15:01

‎03-29-2022 15:01

Hi there, @fiog. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to get in touch with our team again. 

 

Have a good day. 

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