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Inspire 2 stuck on "Clock error"

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‎02-05-2024 04:49 - last edited on ‎02-06-2024 06:44 by Fitbit Moderator

‎02-05-2024 04:49 - last edited on ‎02-06-2024 06:44 by Fitbit Moderator

My Inspire 2 screen is stuck on “Clock Error - Go to the Fitbit app and try another clock”. how do I fix this?

Moderator Edit: Clarified subject

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‎02-06-2024 06:38

‎02-06-2024 06:38

Welcome to the forums @AmieJS. 

Thank you for taking the time to share the details about this situation with your Inspire 2. Sorry to know the inconvenience. 

Please, try to sync the device with the Fitbit app. If you have some difficulty, please visit this help article: Why won't my Fitbit device sync?

In addition, restart your Inspire 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

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