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Inspire 2 stuck on "nothing new here"

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‎10-19-2022 10:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎10-19-2022 10:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

My Inspire 2 just got set up and when I checked my first notification and hit "clear", it brought up a "nothing new here" message and now it won't let me get out of that screen. I've tried holding it for a few seconds, swiping, tapping, and nothing works to move it back to home. Can anyone help with this?

 

Moderator Edit: Clarified subject

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‎10-19-2022 16:41 - edited ‎06-27-2023 10:01

‎10-19-2022 16:41 - edited ‎06-27-2023 10:01

Hi there, @slquinn1980. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before posting here. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-19-2022 16:41 - edited ‎06-27-2023 10:01

‎10-19-2022 16:41 - edited ‎06-27-2023 10:01

Hi there, @slquinn1980. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before posting here. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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