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Inspire 2 tracking excessive steps at odd times? Doesn't show in activity log - can't delete

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‎02-07-2022 07:30 - last edited on ‎12-18-2022 22:54 by Fitbit Moderator

‎02-07-2022 07:30 - last edited on ‎12-18-2022 22:54 by Fitbit Moderator

Hi, my Inspire 2 is tracking excessive steps at odd times:

Wed  3:45 AM - 4:00 AM = 32,672 steps
Fri 10:15 PM - 10:30 PM = 42,040 steps
Sat 9:00 AM - 9:15 AM = 41,888 steps
Sun 3:45 AM - 4:00 AM = 41,888 steps
Mon 3:45 AM - 4:00 AM = 42,207 steps
These "steps" don't show in the exercise/activity log so I am unable to delete them. I was NOT driving at any of these times - most times, I was sleeping and, at all times, I was at home.

Any guidance on how to delete these AND how to prevent it in the future? Thanks.

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2 REPLIES 2

‎02-08-2022 05:29

‎02-08-2022 05:29

And, again, today, Tues - 4:00 - 4:15 am = 49,154 steps!

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‎02-09-2022 05:41

In response to Sarjaho

‎02-09-2022 05:41

Tried to reset the Inspire 2 (plug in, hold buttons for 5 seconds til the smiley face) and, yet, again:

Wed 3:45a - 4:00a = 52,693 steps

show on the count and graph but not on the log (so I can't delete it).

 

Any advice?

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