Inspire 2 updated and now won’t turn on

[Gemstar46]

I finally managed to link my inspire 2 yo my phone to sync and show the correct time (as it had been 7 minutes out). After syncing and showing the correct time I was instructed to do an update. The update got half way and the inspire 2 turned off and now won’t turn back on again! I’ve tried holding the sides for a long period of time and plugging it into the charger (no response) and holding the sides and nothing is happening. It’s less than a year old! Any ideas how I can get it to turn back on? (It was fully charged at the time of update). Thank you 

[ManuFitbit]

Hi @Gemstar46. Welcome to the community forums. 

Thank you for providing the details regarding this situation with your Inspire 2. Also, thank you for trying to fix it on your own. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

[Gemstar46]

Thank you 

[DianePat]

I also have similar issues.  I put my phone into the charger.  It syncs to my app and vibrates when I press the sides but no display.  What should I do?