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Inspire 2 water lock keeps turning itself on

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‎03-16-2022 18:10 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-16-2022 18:10 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

When water lock is on I can't sync. When I tap my Inspire 2 I can never get to water lock to unlock it. 

 

Moderator Edit: Clarified subject

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‎03-25-2022 08:32 - edited ‎06-20-2023 06:47

‎03-25-2022 08:32 - edited ‎06-20-2023 06:47

Hi there, @bonfoglio. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

Please try wearing your Inspire 2 higher on your wrist or looser. Also, try turning on Button Lock in the Settings app, this will prevent the buttons on your tracker from activating while your screen is off. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-25-2022 08:32 - edited ‎06-20-2023 06:47

‎03-25-2022 08:32 - edited ‎06-20-2023 06:47

Hi there, @bonfoglio. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

Please try wearing your Inspire 2 higher on your wrist or looser. Also, try turning on Button Lock in the Settings app, this will prevent the buttons on your tracker from activating while your screen is off. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer