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Inspire 2 won't connect to my phone anymore

‎03-14-2025 13:54 - last edited on ‎03-15-2025 05:55 by Fitbit Moderator

‎03-14-2025 13:54 - last edited on ‎03-15-2025 05:55 by Fitbit Moderator

My inspire 2 won’t sync to my phone. I have done everything suggested on these forums and now it won’t re connect to my phone. I have tried everything that’s been suggested. What do I do ? 

Moderator Edit: Clarified subject

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‎03-14-2025 15:42

‎03-14-2025 15:42

@Catherine0202 what kind of phone do you have? Is it Android or Apple? What operating system version are you running? 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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‎03-15-2025 05:57

In response to alexthecat

‎03-15-2025 05:57

Hi there, @Catherine0202. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 2 is not syncing anymore, I understand your concern. @alexthecat Thank you so much for trying to help! 

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


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