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Inspire 2 won't hold charge

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‎05-08-2023 05:11

‎05-08-2023 05:11

My inspired to isn't holding a charge. I've gone through the tips on how to extend battery life, I've restarted my fitbit, I've updated the app, I've reinstalled the app, so now I'm at my wit's end.    What else can I do?  It was at 100 when I went to bed then 50 when I woke up and the screen wouldn't change when it was tapped. Charged it again to 100, and within 10 minutes it had drained down to 80.

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‎05-09-2023 10:46 - last edited on ‎07-24-2023 08:40 by Fitbit Moderator

‎05-09-2023 10:46 - last edited on ‎07-24-2023 08:40 by Fitbit Moderator

Hi @Gypsy3. It's good to see you back in the community. 

Thanks for the details regarding your Inspire 2. 

I've proceeded to send your information to the Customer Support team for further assistance with this, but I've been informed that you already got in touch with them and it seems they've provided you with some instructions. In this case, they will let you know how to proceed.

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